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Your data

Your data rights

Last updated: October 30, 2026

Your pet’s data belongs to you. Here’s how to take it with you, change it or have it deleted.

Export

Download all your account and pet data as a file — right in the web app under “Account”.

Art. 15 & 20 GDPR

Delete

Deleting your account starts a 30-day grace period. After that the data is permanently deleted; until then you can change your mind.

Art. 17 GDPR

Correct

You can edit almost everything yourself in the app. For anything else, write to us.

Art. 16 GDPR

Access

Want to know what we store about you and who receives it? We reply within one month.

Art. 15 GDPR

Object & restrict

You can object to processing based on legitimate interests and withdraw any consent at any time.

Art. 18 & 21 GDPR

Complain

You can lodge a complaint with a data protection supervisory authority at any time.

Art. 77 GDPR

How to

  1. Sign in to the web app and open “Account”.
  2. Start the export or your account deletion there.
  3. For anything else, email privacy@senicure.com. To keep strangers out of your data, we may ask you to confirm from your account email.

More detail

What we process, which providers receive it and how long we keep it is in our privacy policy.